Forthcoming Open Workshops



Workshop Date & Time:
14th February, 2018 (Wednesday)
10:00am to 6:00pm

Venue:
Hotel Avion, Vile Parle (E)

Training Fees:
Rs. 3,500/- per participant + 18%GST (includes Breakfast, Lunch, Tea / Coffee, Course Handout)

Who Should Attend?
Executives & Managers from across the departments, for whom their job success demands effective communication.

Training Methodology:
Role plays, Group exercises, Facilitated group discussions, Audio-Video Clips, Action Planning & Reflection.

The single biggest problem in communication is the illusion that it has taken place.
- George Bernard Shaw

For Registration, Please Contact
Mr. Chirag Shah (Co-Founder)

Ph: 022-29670386 / 8976070386 / 9820690414

Business Communication Skills

Do you ever wonder what kind of impression you make with your email messages, phone conversations, one to one meetings or group discussions at work? Are you able to leverage your communication skills to achieve desired outcomes at work?

This 1 day workshop is designed for those who want to hone their people skills and improve their ability to work with others by addressing their communication related challenges.

By its conclusion, participants will have a clear understanding of what effective communication looks & sounds like and what they can do to improve their abilities.

WORKSHOP TOPICS:

  • How Business Communication Is Different From Social / Casual interaction?
    Different styles of communication observed at workplace.
    Factors affecting effective communication.

  • Self Assessment Exercise
    Know your current communication style and whether it is effective.
    How you are perceived by others?

  • Business Communication Toolkit To Achieve Desired Outcomes:
    Active Listening & Empathy - First seek to understand then to be understood
    Oral Communication Ė Itís not just what you say but how you say it
    Written Communication Ė 7 Cs, appropriate structure and proofreading
    Rephrasing Words, Phrases, Statements which make the difference
    Body language and appearance Ė What do they communicate?
    Ethical and Timely Communication Ė Increase your credibility

  • Leveraging communication skills for handling different business situations
    Giving or receiving criticism
    Finding customerís needs and wants
    Communicating with seniors / customers in meetings or formal functions
    Adjusting to otherís communication styles.

ADDRESS:

C-303, Vasant Sadhana, Mahavir Nagar, Dahanukar Wadi, Kandivali (W),
Mumbai - 400067.

    Phone: 022 - 29670386
                           +91-8976070386
                           +91-9820690414
   Email: chirag@knowledgeuniverse.in





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